Room Fu Knockout Interiors Decor and Accesories Custom Cushions Bedroom Makeover

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Frequently Asked Questions

Do you handle small projects, like selecting
paint colors or flooring?


Can you help me select exterior paint colors?

I've never used a designer before. What is
the process like?


Do you charge for the initial consultation?

Can you make sustainable design
recommendations?

What if we are merging two styles?

Do you have a referral program?

Does Room Fu offer gift certificates?

What is your payment policy, and what
forms of payment do you accept?


What is your cancellation policy?


Do you do small projects, like selecting paint colors or flooring?

Room Fu is happy to help you with any aspect of your interior design. We bring an extensive collection of paint chips to every consultation, and if you just want help choosing tile or flooring, we’re happy to run over to your local tile/flooring store to help you make selections following a brief meeting at your house. Check out our Rates page for average hourly estimates on smaller projects. 

Can you help me select exterior paint colors?
Absolutely.

I've never used a designer before. What is the process like?
We’ll start with an initial consultation. During this first meeting (avg. 1.5 hrs), we’ll ask you a number of questions about your project, such as:

  • What is your budget?
  • What are your style and color preferences?
  • What is staying in the room? What are you dying to change?
  • How do you want the space to feel when we’re done?
  • Do you need help selecting surface materials and/or furnishings and accessories, or would you like to just get our advice on style/color/retailers so you can shop on your own?
  • Do you want to do home improvement projects yourself or will you require service professionals?
  • Would you like us to oversee and/or coordinate contractors throughout the home improvement process?
  • Do we need to keep children and/or pets in mind when designing the space?

During this first meeting, we will share creative ideas and make recommendations for next steps. We can also provide an estimate of hours for your project during this consultation. If we’re creating a design plan for you, we’ll begin your project by creating a space plan for your room(s). This is a basic layout of the furniture arrangement, which gives you an idea of the pieces and dimensions we would look for. Once that is approved, we’ll move on to making specific product recommendations and creating a design vision for your space. Many times this information is sent to you in an email with photos and web links, or you can take the information from the space plan and shop on your own with the confidence of knowing exactly what you’re looking for.

Do you charge for the initial consultation?
Yes, but you may be eligible to receive a refund for the first hour. Discounts are retroactive, so if you pay $95/hour for your initial consultation and then accrue 11+ hours of design time over the course of your project, you will receive a full refund for the first hour.

Can you make sustainable design recommendations?
Room Fu wholly supports the green movement. Energy efficiency and sustainable materials are a popular and ethical choice, especially here in Austin! We encourage environmentally-responsible design decisions, but we’re not preachy about it. 

What if we are merging two styles?
One of the many hats we wear is our mediator hat! We have lots of experience merging the design styles of romantic partners. There’s nothing like an objective third party (especially one who is a design professional) to level the playing field and settle any design disputes.  And hey…our makeovers are a lot prettier and less expensive than relationship counseling.

Do you have a referral program?
Room Fu greatly appreciates your referrals. If you refer a client who purchases 10+ hours of design time, you’ll earn 1 hour of FREE FU! If you are a new client, be sure to let us know who referred you, so we can award FU where FU is due.

Does Room Fu offer gift certificates?
We sure do. Nothin’ says lovin’ like a Room Fu gift certificate! Another great gift idea is the Surprise Makeover.

What is your payment policy, and what forms of payment do you accept?
Payment is due for an initial consultation at the end of this meeting.  If we continue working on a design plan for you, payment for the remainder of design hours is due when the design plan is presented in full.  For long-term projects, we will submit invoices weekly or monthly, depending on client preference.

Room Fu accepts only cash or checks.

What is your cancellation policy?
If we have 24 hours' notice or more, no biggie. Less than that and there’s a $50 cancellation fee.




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Best of Austin 2007